Privacy Policy

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This Privacy Policy was last updated on August 1, 2025.

1. PRIVACY POLICY

Numeric Infosystem Private Limited Private Limited ("Numeric Infosystem Private Limited", "we", "us", or "our") respects the privacy of visitors, customers, clients, employees, business partners and other users of our website and technology services.

This Privacy Policy explains how we collect, use, store, process and protect information when you visit www.numericinfosystem.com, communicate with us, use our software products, applications, platforms or services, or otherwise interact with Numeric Infosystem Private Limited.

1.1 Information We May Collect

Depending on your interaction with us, we may collect the following information:

  • Name and contact details
  • Email address and mobile number
  • Company or organization details
  • Business and professional information
  • Login and account information
  • Information submitted through contact, enquiry, registration or service forms
  • Project requirements and technical specifications
  • Information relating to software, website or application requirements
  • Customer support and communication records
  • Billing and transaction-related information where applicable
  • Device, browser and operating-system information
  • IP address and approximate location information
  • Website usage and interaction information
  • Cookies and similar technical information
  • Information voluntarily provided through emails, forms or other communication channels

We request users to provide information that is accurate, relevant and necessary for the applicable purpose.

1.2 How We Use Information

We may use collected information to:

  • Provide software development and IT services
  • Develop, customize, implement and maintain software applications
  • Provide website and mobile application development services
  • Provide IT consulting and technology solutions
  • Provide cloud, hosting, maintenance and technical support services
  • Process enquiries and service requests
  • Communicate with customers and business partners
  • Create and manage user accounts where applicable
  • Provide customer support
  • Process payments, invoices and business transactions
  • Improve our products, services and website
  • Monitor website and application performance
  • Detect, prevent and address security issues, fraud or unauthorized activities
  • Maintain business and service records
  • Comply with applicable legal and regulatory requirements
  • Communicate important service, security or administrative information

1.3 Sharing of Information

We may share information where reasonably necessary for providing our services or operating our business with:

  • Customers and authorized representatives
  • Employees and authorized personnel
  • Hosting, cloud and infrastructure providers
  • Payment and financial service providers
  • Software and technology service providers
  • Professional advisers and consultants
  • Business partners where required for service delivery
  • Government authorities or regulators where legally required
  • Law-enforcement authorities where required by applicable law

We do not intend to sell personal information to third parties for their independent marketing purposes.

1.4 Customer and Project Information

Where a customer engages Numeric Infosystem Private Limited for software development, consulting, implementation, hosting, maintenance or other IT services, we may process information provided by the customer for the purpose of delivering the agreed services.

Customers are responsible for ensuring that information or data supplied to Numeric Infosystem Private Limited is provided lawfully and that they have the necessary rights and permissions to provide such information.

Where applicable, additional data-processing, confidentiality or service-specific terms may be agreed separately with the customer.

1.5 Data Security

Numeric Infosystem Private Limited takes reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

Depending on the nature of the service, security measures may include access controls, authentication mechanisms, secure infrastructure, backups, monitoring and other appropriate safeguards.

However, no internet transmission, software system, server or electronic storage method can be guaranteed to be completely secure.

1.6 Data Retention

We may retain information for as long as reasonably necessary for:

  • Providing requested services
  • Maintaining customer and business records
  • Supporting software and applications
  • Managing contractual relationships
  • Resolving disputes
  • Meeting legal or regulatory requirements
  • Security and fraud-prevention purposes
  • Other legitimate business requirements

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal and contractual obligations.

1.7 Third-Party Services and Websites

Our website, applications or services may integrate with or contain links to third-party websites, platforms, APIs, cloud services or other technology providers.

Numeric Infosystem Private Limited does not control the privacy practices, security or content of third-party services.

Users should review the applicable privacy policies and terms of those third parties before using their services or providing information.

1.8 Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Understand website traffic
  • Analyze website performance
  • Improve user experience
  • Support security and authentication
  • Measure service performance

Users may control or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

1.9 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

1.10 Contact

Numeric Infosystem Private Limited

Email: sandeep.s@numericinfosystem.com

Registered Office:

13, Behind Jhawar Estate,
Gulabchand Ki Bagichi, Mayur Nagar,
Thatipur, Gwalior, Madhya Pradesh – 474011

2. TERMS & CONDITIONS

By accessing or using www.numericinfosystem.com , our software, applications, platforms or services, you agree to comply with these Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of the website or applicable services.

2.1 Website and Service Purpose

The website provides information about Numeric Infosystem Private Limited, including our software development, web development, mobile application development, IT consulting, cloud, technology, maintenance, support and related professional services.

Information about our products and services may change from time to time without prior notice.

2.2 Software and IT Services

Depending on the applicable engagement, Numeric Infosystem Private Limited may provide:

  • Software development
  • Web application development
  • Mobile application development
  • Custom software solutions
  • Enterprise software solutions
  • API and system integration
  • Cloud and technology services
  • Database development and management
  • Software maintenance and support
  • IT consulting
  • UI/UX and digital solutions
  • Other technology-related services

Specific deliverables, timelines, pricing, specifications, support obligations and responsibilities may be defined in a separate quotation, proposal, statement of work, purchase order, service agreement or other written agreement.

2.3 User Responsibilities

Users agree to:

  • Provide accurate and complete information
  • Use our website and services lawfully
  • Maintain the confidentiality of account credentials where applicable
  • Not attempt unauthorized access to systems, accounts, servers or applications
  • Not introduce malicious code, viruses or harmful software
  • Not interfere with the operation or security of our website or services
  • Not reverse engineer, copy or misuse proprietary software except where expressly permitted by applicable law or agreement
  • Not use our services for unlawful purposes
  • Not infringe the intellectual-property or other rights of Numeric Infosystem Private Limited or third parties

2.4 Accounts and Access Credentials

Where our services require an account, users are responsible for maintaining the confidentiality of their login credentials.

Users should immediately notify us if they suspect unauthorized access to their account.

Numeric Infosystem Private Limited may suspend or restrict access where reasonably necessary for security, legal compliance, maintenance or prevention of misuse.

2.5 Intellectual Property

Unless otherwise stated in a written agreement, the website, company branding, logos, software, source code, designs, graphics, documentation, text, photographs, videos and other original materials created or provided by Numeric Infosystem Private Limited remain the property of Numeric Infosystem Private Limited or the applicable rights holder.

Customer-specific ownership or licensing of software, source code, deliverables or other intellectual property will be governed by the applicable written agreement.

No website content or proprietary material may be copied, reproduced, modified, distributed, publicly displayed or commercially exploited without appropriate authorization.

2.6 Third-Party Software and Services

Our software or services may use third-party libraries, APIs, frameworks, hosting providers, cloud platforms, payment gateways or other third-party technologies.

Use of such third-party technologies may be subject to separate terms, licenses and privacy policies.

Numeric Infosystem Private Limited is not responsible for changes, interruptions or limitations caused by third-party services beyond our reasonable control.

2.7 Website and Service Availability

We make reasonable efforts to keep our website and services operational and information reasonably updated.

However, we do not guarantee that:

  • The website will always be available
  • Services will be uninterrupted
  • Software will always be error-free
  • Services will be completely secure
  • Third-party services will remain continuously available
  • All website information will always be current

Scheduled maintenance, technical issues, network failures, security incidents or third-party dependencies may affect availability.

2.8 Project Timelines

Project timelines, delivery dates and implementation schedules may depend on customer requirements, approvals, content, access credentials, third-party services and other dependencies.

Where a separate agreement specifies project timelines, those terms will apply.

2.9 Payments and Commercial Terms

Fees, payment schedules, taxes, subscriptions, maintenance charges and other commercial terms will be governed by the applicable quotation, invoice, purchase order, service agreement or other written arrangement.

Unless otherwise agreed in writing, taxes and applicable government charges may be payable in addition to quoted service fees.

2.10 Limitation of Liability

To the extent permitted by applicable law, Numeric Infosystem Private Limited shall not be liable for indirect, incidental, special or consequential losses arising from:

  • Use or inability to use the website
  • Reliance on website information
  • Third-party services
  • Internet or infrastructure failures
  • Unauthorized access beyond reasonable security controls
  • Delays caused by customer dependencies
  • Events outside our reasonable control

Where a separate written agreement contains specific liability provisions, those provisions will apply to the relevant service.

2.11 Changes to Terms

Numeric Infosystem Private Limited may modify these Terms & Conditions from time to time.

Updated terms will be published on the website where appropriate. Continued use of the website or applicable services after publication of updated terms may constitute acceptance of the revised terms, subject to applicable law and any separate written agreement.

2.12 Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law and any applicable contractual dispute-resolution provisions, courts having appropriate jurisdiction in Gwalior, Madhya Pradesh shall have jurisdiction over disputes relating to the website.

3. WEBSITE & SOFTWARE DISCLAIMER

The information available on www.numericinfosystem.com is provided for general informational and professional purposes.

While Numeric Infosystem Private Limited makes reasonable efforts to maintain accurate and current information, we do not warrant that every piece of information is complete, accurate, current or free from errors.

Software and Technology Disclaimer

Software, applications, technical solutions and other technology services may depend on customer requirements, third-party platforms, infrastructure, operating systems, browsers, APIs, networks and other external factors.

Accordingly, specific functionality, performance or availability may vary depending on the applicable environment and configuration.

Service Disclaimer

Descriptions of our services, features, products, technologies and capabilities are provided for general information.

Actual deliverables, functionality, implementation timelines and service levels may differ depending on the applicable project or agreement.

No Guaranteed Business Outcome

Numeric Infosystem Private Limited does not guarantee that use of any particular software, technology service, website, application or consulting service will result in a specific business, financial, operational or commercial outcome.

Customers should evaluate their own requirements and obtain appropriate professional advice where necessary.

Third-Party Links

Our website may contain links to external websites or services.

Such links are provided for convenience. Numeric Infosystem Private Limited does not control or guarantee the content, security, availability or privacy practices of third-party websites.

4. COOKIE POLICY

Website: www.numericinfosystem.com

Numeric Infosystem Private Limited may use cookies and similar technologies to improve website functionality, security and user experience.

What Are Cookies?

Cookies are small text files stored on a user's device when visiting a website.

How Cookies May Be Used

Cookies may help us:

  • Maintain website functionality
  • Remember user preferences
  • Understand website usage
  • Analyze website traffic
  • Improve website performance
  • Support authentication and security
  • Improve user experience
  • Measure the effectiveness of website features

Some cookies may be provided by third-party analytics, hosting, security or technology services.

Managing Cookies

Users may control or disable cookies through their browser settings.

Disabling certain cookies may affect the availability or functionality of some website features.

By continuing to use our website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to applicable law.

5. REFUND & CANCELLATION POLICY

The applicability of refunds, cancellations or service credits depends on the nature of the service and the applicable commercial agreement with Numeric Infosystem Private Limited.

5.1 Software Development Services

For custom software development projects, cancellation, refund and payment terms will generally be governed by the applicable proposal, quotation, statement of work, purchase order or service agreement.

Where development work, resources or third-party costs have already been incurred, applicable amounts may be non-refundable subject to the agreed contractual terms and applicable law.

5.2 SaaS, Software or Subscription Services

Where Numeric Infosystem Private Limited provides software, SaaS or subscription-based services, applicable cancellation and refund terms will be communicated during purchase, subscription or registration.

Subscription fees already paid may be non-refundable unless otherwise stated in the applicable service terms or required by applicable law.

5.3 IT Consulting and Professional Services

For consulting, implementation, support or other professional services, cancellation and refund terms may depend on the work already performed and the applicable agreement.

5.4 Cancellation Requests

Customers wishing to request cancellation or refund should contact:

Email: sandeep.s@numericinfosystem.com

Please include:

  • Name
  • Company name, where applicable
  • Contact details
  • Invoice/order/project reference
  • Service or subscription details
  • Reason for the request

Requests will be reviewed according to the applicable agreement, service terms and applicable law.

6. COPYRIGHT & INTELLECTUAL PROPERTY POLICY

All content appearing on www.numericinfosystem.com , including but not limited to:

  • Company name and branding
  • Logos
  • Software and applications
  • Source code, where applicable
  • Website design
  • Text and written content
  • Graphics
  • Images
  • Videos
  • Technical documentation
  • Product information
  • Articles
  • Training or technical materials
  • Business documents
  • Original software-related content

may be protected by applicable intellectual-property laws.

Unless expressly authorized, no material may be:

  • Copied
  • Reproduced
  • Republished
  • Modified
  • Distributed
  • Transmitted
  • Reverse engineered
  • Commercially exploited

Where customer-specific deliverables are involved, intellectual-property ownership and licensing will be governed by the applicable written agreement.

Requests regarding use of Numeric Infosystem Private Limited intellectual property may be sent to:

Email: sandeep.s@numericinfosystem.com

7. GRIEVANCE & CONTACT POLICY

If you have a question, concern, privacy request, website complaint, service-related concern or grievance relating to Numeric Infosystem Private Limited or its website, you may contact us using the details below.

Numeric Infosystem Private Limited

Registered Office:

13, Behind Jhawar Estate,
Gulabchand Ki Bagichi, Mayur Nagar,
Thatipur, Gwalior, Madhya Pradesh – 474011

Email: sandeep.s@numericinfosystem.com

We will make reasonable efforts to review and respond to legitimate enquiries and grievances within a reasonable period, subject to the nature and complexity of the matter.

Last Updated: 1 August 2025